About

The Review Mediator is a neutral digital conflict resolution and redress provider helping individuals, businesses, and institutions resolve disputes involving harmful online content. We specialize in online reviews, social media content, AI-generated misinformation, and other forms of digital harm. Our work includes policy-based dispute resolution, appeals, reviewer outreach and mediation, content takedown support, and independent redress. Rather than simply advocating for removal, The Review Mediator evaluates disputes against platform policies, available evidence, and applicable standards to create a fair pathway toward resolution for all parties involved. Our broader mission is to help build a more accountable digital environment where people have a meaningful place to turn when online disputes cannot be resolved directly with a platform.